Privacy information for AYOHI users
This Privacy Policy explains how AYOHI may collect, use, store, share, and protect personal data when users visit the website, contact support, use public pages, access future apps, play future games, use tools or utilities, or interact with other software products developed under the AYOHI name.
This policy is written to provide clear public information for users, visitors, app-store reviewers, platform partners, and anyone who wants to understand how privacy-related information may be handled. Product-specific privacy details may be added to individual product pages, app listings, in-app notices, or separate product notices where needed.
Last updated: July 7, 2026
Who this policy applies to
This Privacy Policy applies to users and visitors who interact with AYOHI websites, apps, games, tools, utilities, support channels, product pages, and related software services. It may also apply when users contact AYOHI by email or submit privacy, support, legal, data deletion, or security-related requests.
Some future products may include their own privacy notices or additional explanations. If a product-specific notice conflicts with this general Privacy Policy, the product-specific notice will normally apply to that product for the information it covers.
Who is responsible for privacy information
For the website and products where AYOHI determines how personal data is used, AYOHI is responsible for the privacy information described in this policy. For questions about this Privacy Policy or privacy-related requests, users can contact AYOHI through the official support contact.
Personal data AYOHI may collect
The personal data collected by AYOHI depends on how a user interacts with the website, products, support channels, and future software. Not every product or page collects the same information.
| Data category | Examples | When it may be collected |
|---|---|---|
| Contact information | Name, email address, message content, support request details. | When a user contacts support, sends a privacy request, reports an issue, or submits an inquiry. |
| Account information | Account identifier, username, login method, profile settings, account status. | If a future product allows users to create accounts or sign in. |
| Product usage information | App actions, feature usage, settings, preferences, saved items, user-created content. | When a product needs this information to provide its features. |
| Device and technical information | Device type, operating system, browser, app version, error logs, diagnostics, approximate technical identifiers. | When needed for security, troubleshooting, performance, analytics, crash reporting, or compatibility. |
| Website information | Pages visited, referring pages, browser data, cookie or local storage information where used. | When users visit the website or interact with web-based tools and pages. |
| Payment-related information | Purchase status, subscription status, transaction references, product entitlement information. | If a product includes paid features, subscriptions, app-store purchases, or platform-managed payments. |
| Security and abuse-prevention information | Suspicious activity signals, reports, technical logs, request metadata, security investigation details. | When needed to protect products, users, systems, or platform integrity. |
How AYOHI may use personal data
AYOHI may use personal data for the purposes described below, depending on the product, feature, platform, and user interaction.
| Purpose | Examples |
|---|---|
| Provide products and features | Operate apps, games, tools, utilities, saved content, account features, preferences, and user-requested functionality. |
| Support users | Respond to product questions, technical issues, privacy requests, data deletion requests, security reports, or legal inquiries. |
| Improve software | Understand product performance, identify issues, fix bugs, improve usability, and review feature quality. |
| Maintain security | Protect users, prevent abuse, investigate security reports, detect misuse, and maintain the integrity of products and services. |
| Comply with legal and platform requirements | Respond to lawful requests, meet app-store obligations, maintain records, handle user rights, and comply with applicable rules. |
| Communicate important updates | Send support replies, product notices, policy updates, account-related messages, or service-related information where applicable. |
Legal bases for processing
Where privacy laws require a legal basis for processing personal data, AYOHI may rely on one or more of the following legal bases, depending on the context.
| Legal basis | When it may apply |
|---|---|
| Consent | When a user chooses to provide information, accepts optional cookies where used, subscribes to optional communications, or enables optional product features. |
| Contract or pre-contractual steps | When data is needed to provide a product, account, feature, purchase, support request, or user-requested service. |
| Legitimate interests | When data is used to operate, secure, improve, troubleshoot, protect, and communicate about AYOHI products in a reasonable way. |
| Legal obligation | When data must be processed or retained to comply with applicable law, lawful requests, accounting needs, platform obligations, or regulatory requirements. |
Cookies, analytics, and similar technologies
The AYOHI website and future web-based tools may use cookies, local storage, analytics tools, security tools, or similar technologies where needed to operate the website, remember preferences, understand usage, improve performance, or protect services.
More information about cookies and similar technologies is available on the Cookie Policy page. Product-specific cookie or analytics details may also be provided where needed.
App data and platform disclosures
Future AYOHI apps may be distributed through platforms such as Google Play, the Apple App Store, or other official channels. App stores may require privacy labels, data safety information, account deletion information, data collection disclosures, and other product-specific details.
When an app becomes available, users should review the app’s store listing, in-app notices, product page, and any product-specific privacy information for the most accurate details about what data the app collects, how it is used, whether it is shared, and what choices are available.
Data sharing
AYOHI does not sell personal data as a business model. Personal data may be shared only when needed for legitimate product, support, legal, security, or operational reasons.
| Recipient type | Why data may be shared |
|---|---|
| Service providers | Hosting, analytics, crash reporting, email, support tools, security, payments, storage, infrastructure, and product operations. |
| Platform providers | App stores, payment platforms, authentication providers, cloud providers, and operating-system services where products rely on them. |
| Legal or regulatory recipients | Authorities, courts, regulators, or other parties when required by law or necessary to protect rights, safety, users, systems, or services. |
| Business transfers | If AYOHI is involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, subject to appropriate protections where required. |
Third-party services and links
AYOHI websites and products may link to third-party websites, app stores, social platforms, payment providers, cloud services, analytics providers, or other external services. These third parties may process data under their own privacy policies and terms.
Users should review the privacy information of third-party services before using them. AYOHI is not responsible for the privacy practices of websites, platforms, or services that it does not control.
Data retention
AYOHI keeps personal data only for as long as reasonably needed for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on the product, account status, support history, legal obligations, security needs, platform requirements, backup systems, dispute resolution, or user requests. When data is no longer needed, it may be deleted, anonymized, or securely retained only where necessary.
Data deletion
Users may request deletion of personal data connected to AYOHI products where applicable. The exact deletion process may depend on the product, account type, platform, and type of data involved.
For detailed instructions, visit the Data Deletion page. Some data may need to be retained where required for legal, security, fraud-prevention, accounting, dispute-resolution, or platform-compliance reasons.
International data transfers
Some service providers, infrastructure providers, app platforms, analytics tools, or support systems used by AYOHI may process data in countries other than the user’s country of residence.
Where required by applicable law, AYOHI will use appropriate safeguards for international transfers, such as contractual protections, platform safeguards, or other legally recognized transfer mechanisms.
Security
AYOHI uses reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. Security measures may vary depending on the product, platform, data type, and service provider involved.
No website, app, cloud service, or software system can be guaranteed to be completely secure. Users who believe they have found a security issue should review the Security Disclosure page and report the concern responsibly.
Children and family privacy
Some future AYOHI products may be suitable for families, parents, students, or younger audiences. If a product is directed to children or includes child-related features, product-specific notices, platform ratings, parental information, or additional privacy details may be provided where required.
For general information, visit the Children & Family Safety page. Parents or guardians with privacy questions can contact AYOHI through the official support contact.
User rights
Depending on the user’s location and applicable law, users may have rights related to their personal data. These rights may include the right to access, correct, delete, restrict, object to certain processing, request portability, withdraw consent, or lodge a complaint with a competent data protection authority.
To make a privacy-related request, users can contact AYOHI through the official support contact. AYOHI may need to verify the request before taking action, especially where account data, user-created content, or sensitive request details are involved.
Marketing communications
If AYOHI offers newsletters, product announcements, or optional marketing communications in the future, users will be able to unsubscribe or withdraw consent where required by law.
Service-related messages, security messages, account messages, or support replies may still be sent where needed to provide products, respond to requests, or maintain user accounts and services.
Changes to this Privacy Policy
AYOHI may update this Privacy Policy from time to time to reflect product changes, legal requirements, platform requirements, service provider changes, or improvements to privacy information.
The updated version will be posted on this page with a revised update date. Where required or appropriate, additional notice may be provided through product pages, app notices, support messages, store listings, or the Journal.
Contact
For privacy questions, data requests, product privacy information, or concerns about this Privacy Policy, users can contact AYOHI through the official support contact.