Contact AYOHI support
This page is the main support and contact point for AYOHI. It can be used for questions about apps, games, tools, utilities, software products, website information, privacy requests, data deletion, responsible security reports, legal notices, and general inquiries.
For the clearest review, include the product name, platform, a short description of the request, and any useful details that can help identify the issue or question.
Support topics
AYOHI support covers different types of requests. The table below helps users choose the right starting point and include the right details in their message.
| Topic | Use this for | Helpful details to include |
|---|---|---|
| Product support | Questions about apps, games, tools, utilities, product features, access, or expected behavior. | Product name, platform, app version if available, and a clear description of the question. |
| Technical issue | Problems with a website page, app, tool, game, download, account, or software feature. | Device, operating system, browser or app version, steps to reproduce, screenshots, and error messages. |
| Privacy request | Questions about personal information, data handling, privacy rights, or privacy-related concerns. | Product name, request type, and enough information to identify the relevant account or data where applicable. |
| Data deletion | Requests to delete account data, user-created content, or other data connected to an AYOHI product where applicable. | Product name, account identifier if applicable, and the data or account information involved. |
| Security report | Responsible reports about possible security vulnerabilities in AYOHI websites, apps, tools, utilities, or related software. | Affected page or product, clear reproduction details, impact description, and contact information for follow-up. |
| Legal notice | Legal inquiries, rights-related requests, platform notices, or formal communications. | Relevant page or product, legal basis for the request, contact details, and supporting references. |
| Family safety | Questions related to child or family use, age-related concerns, school-related use, or product suitability. | Product name, concern, relevant context, and the action or clarification being requested. |
Product support
For questions about apps, games, tools and utilities, web products, desktop software, or other digital products from AYOHI, contact support with the product name and a clear description of the request.
As individual products become available, product pages may include dedicated support details, store links, release notes, supported platform information, screenshots, privacy notes, and product-specific instructions. Those product pages will usually be the best source for current details.
Technical issues
When reporting a technical issue, include enough detail to understand what happened. A clear report can make it easier to identify whether the issue is related to a specific product version, device, browser, operating system, account state, or user action.
| Detail | Why it helps |
|---|---|
| Product or page name | Identifies which AYOHI app, game, tool, utility, or website page the request is about. |
| Device and platform | Helps separate Android, iOS, web, desktop, tablet, and browser-specific issues. |
| Version information | Shows whether the issue may be related to a specific app version, browser version, or operating system version. |
| Steps to reproduce | Explains how the issue happened and whether it can be repeated for review. |
| Error messages or screenshots | Provides useful context for visual issues, failed actions, unexpected results, or technical messages. |
Privacy and data requests
Privacy-related requests are handled through the official support contact, with additional information available on the Privacy Policy, Data Deletion, and Data & Security pages.
If a request involves account data, user-created content, or product-specific information, AYOHI may need enough information to verify or identify the relevant data before reviewing the request. Product-specific privacy details may also be provided on individual product pages or official store listings where applicable.
Security reports
Responsible security reports help keep software safer for users. If you believe you have found a vulnerability in an AYOHI website, app, game, tool, utility, or related software, use the Security Disclosure page for reporting guidance.
Security testing should not include harmful activity, unauthorized access, attempts to view or change another user’s data, service disruption, social engineering, spam, or actions that could damage systems, users, platforms, or third-party services.
Legal notices and policy questions
Legal notices, rights-related requests, platform inquiries, intellectual property questions, or formal communications should include the relevant product or page, a clear explanation of the request, and contact information for follow-up.
General public information is available on the Terms of Use, Legal Notice, Cookie Policy, and Children & Family Safety pages.
Family and child-related support
Some future AYOHI products may be useful for families, students, parents, guardians, or younger audiences. When a product includes family-oriented or child-related features, its product page should provide relevant information about age suitability, content, privacy, support, and platform-specific requirements where needed.
For general information, users can review the Children & Family Safety page. Parents, guardians, or users with family-safety concerns can contact AYOHI through the official support email.
Helpful links
The pages below provide public information about AYOHI products, software direction, trust policies, and support options.
| Page | Use it for |
|---|---|
| Software | Overview of the AYOHI software catalog across apps, games, tools, utilities, and platforms. |
| Apps | Mobile and digital app direction, including future app availability and product pages. |
| Games | Game projects, interactive software direction, and future game-related product information. |
| Tools & Utilities | Digital tools, calculators, generators, planners, workflow helpers, and practical utilities. |
| Roadmap | Future software direction, product planning, platform direction, and upcoming catalog structure. |
| Journal | Future product updates, release notes, software articles, and development news. |
| Privacy Policy | General information about privacy practices for AYOHI websites and products. |
| Data Deletion | Information about requesting deletion of data connected to AYOHI products where applicable. |
| Security Disclosure | Responsible reporting process for possible security vulnerabilities. |
Official contact
Use the official support contact for product questions, technical issues, privacy requests, data deletion, security routing, legal notices, and general inquiries related to AYOHI.